Unauthorized transactions, items not received, and items significantly not as described
You can submit your claims for:
- Item not received
- Significantly not as described
Omoney’s buyer protection does not apply to:
- Custom-made goods that are significantly not as described
- Used goods
- Items that violate our policies
- Disputes filed more than 180 days after the purchase for item not received and significantly not as described claims
- Unauthorised transaction claims reported more than 60 days after the transaction date