How do I complete my KYB/KYC?

Submit your KYB/KYC documents via our dashboard following these steps

Completing your KYB/KYC is crucial  and mandatory before you can start receiving your payouts. Follow the steps below to complete your KYB/KYC:

1. Step 1: Start the Process

   Click the "Complete Now" button under the KYB verification banner on the dashboard.

   

2. Step 2: Enter Contact Information

   • Choose your country calling code and fill in your contact number.
   • Click "Save and Next."
     

3. Step 3: Provide Business Details

   Fill in the following business details:

   • Registered business name
   • Business registration number
   • Business registration date
   • Type of entity
   • Business registration country
   • Operating address
   • Business description
   • Website URL

   For a smoother KYB process, it is advisable to also provide:

   • Business turnover (in USD)
   • Social media account links

   Click "Save & Next."
   

4. Step 4: Submit Business Representatives Details

   Provide the KYB details for all individuals who are:

   • Key officers (directors or partners)
   • Beneficial owners (owning 25% or more of the business)
   • Account users (acting on behalf of the business)

   Click "Save & Next."
   

5. Step 5: Fill in Bank Details

   Provide bank details in your local currency account and in USD for settling your funds.

   Click "Save & Next."
   

6. Step 6: Upload Supporting Documents

   You will be required to upload the following documents:
   
   a. Business Documents:

   • Business registration proof
   • Operating address proof
   • Business shareholding structure
   b. Business Representatives Documents:
   • ID proof: Passport, driving license, or national ID
   • Address proof (last 3 months): Utility bills, bank statements, or lease agreement
   c. Additional Documents (Recommended):
   • Bank Statements (last 3 months)
   • Previous card processing statements
   • Sample invoices for sales of goods & services
   Click "Submit."
   

7. Step 7: Agree to Terms and Submit

   By submitting, confirm that:

   • You are authorized to act on behalf of the business.
   • All beneficial owners, directors, and partners have been declared, and their details provided.
   • All information and documents provided are true, complete, and accurate.

   Click "Submit."

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